I’ve spent 18 years restoring Melbourne homes, and I know how quickly carpets collect stubborn stains, deep-seated dirt, and allergens. When you book my carpet cleaning service, you get me—Steve Stoward—using professional-grade equipment to get your carpets genuinely clean.
I focus on maintaining a clean environment, rejuvenating your carpets, and extending their lifespan. Expect improved air quality and refreshed textures, your carpets look like new again. If you live in Melbourne’s north, south, east or western suburbs I can be at your door in a flash!
Rather than listing rates that may not apply to your specific situation, I prefer to have a quick conversation before quoting. Carpet cleaning pricing depends on a number of variables — the size of the area, the condition of the carpet, the fabric type, your location and whether you’re combining it with a mattress or furniture clean on the same visit. I have a standard call-out charge that covers smaller jobs within my core Melbourne service area, and for larger jobs I’ll always give you an accurate, no-obligation estimate over the phone before committing to anything. No hidden costs, no surprises — just an honest price for an honest job.
My name is Steve Stoward and for 18 years I’ve been providing professional cleaning services to Melbourne families — and while mattress cleaning remains my specialty, my encapsulation carpet cleaning service has been quietly delivering outstanding results for clients right across the city for just as long.
Unlike the heavy, wet process of traditional steam cleaning, my encapsulation method is faster, more effective for most carpet types, and leaves your carpets dry and ready to walk on in a fraction of the time. With over 400 five-star reviews from happy clients across Melbourne and 18 years of hands-on experience, I bring the same meticulous attention to detail and genuine care to every carpet cleaning job I take on — regardless of the size of the space or the condition of the carpet.
What my clients are sayingWe had Steve clean come over to clean our mattress & he did an amazing job. Removing stains I thought could never be removed. Whilst he was hear I asked him if he could also clean our couch & rug. Steve was most accommodating & completed both whilst he was here. Thanks Steve for your great work & making our couch feel new again. I would highly recommend Steve for his professional manner, great communication & great outcome. Thanks Steve we will be calling you again. I recommend Steve, great job, friendly, efficient. An empty Multi level building with carpeted areas on the three levels and the stairs. Arrived on time, great communications via txt and phone. Steve was super lovely to deal with. He did an amazing job of cleaning our carpets and was able to get out tough stains on them. He also helped collect and return our house keys to our estate agent, so he really went the extra mile. I highly recommend him and would absolutely use him again. Great communication, great service , awesome job , carpets look immaculate |
Encapsulation carpet cleaning is a modern, low-moisture cleaning method that works by applying a specialised crystallising solution to your carpet fibres. This solution surrounds and encapsulates dirt, soiling and staining at the fibre level, breaking down the bonds that hold grime in place and crystallising it into a dry residue that can be vacuumed away cleanly and completely.
The result is a carpet that is genuinely clean deep in the fibre — not just surface fresh — without the excessive moisture, long drying times and risk of mould or mildew that can come with traditional hot water extraction. For Melbourne households with busy schedules, young children or pets, the quick drying time alone makes encapsulation the smarter choice for most carpet cleaning situations.
One of the most common questions I get asked is how encapsulation compares to steam cleaning — and the honest answer is that for the vast majority of carpets in Melbourne homes, encapsulation delivers equal or better results in significantly less time. The process is gentler on carpet fibres, which means less wear and tear on your carpet over time, and the crystallised residue left behind by the cleaning solution actually continues working after I leave, helping to prevent rapid resoiling. That said, I’m always honest with my clients — for carpets with extremely heavy soiling or deeply embedded traffic lane staining, hot water extraction may be the more appropriate treatment, and I’ll always tell you upfront which method is best suited to your specific situation rather than applying the same approach to every job.
After 18 years of cleaning carpets and soft furnishings across Melbourne, here’s what you can expect when you book my carpet cleaning service:
Encapsulation cleaning as standard — a modern, low-moisture method that delivers a deep, thorough clean with minimal drying time and less wear on your carpet fibres than traditional steam cleaning.
Targeted stain pre-treatment — stubborn stains from food, wine, coffee, pet accidents and general foot traffic are pre-treated with professional-grade solutions matched to the specific type of stain and carpet fibre, giving me the best possible chance of full or significant removal.
Honest, upfront advice — if a stain is too old or too set to be fully removed, I’ll always tell you before I start. My reputation is built on honesty as much as results, and I’ll never overpromise just to get the job.
Combined service discounts — combining a carpet clean with a mattress clean or furniture clean in the same visit saves you time, money and the inconvenience of booking multiple appointments. It’s one of the most cost-effective ways to refresh your entire home in a single day.
City-wide coverage — I service all Melbourne suburbs, from the outer northern growth corridors to the inner city and everywhere in between. If you’re not sure whether I cover your area, just give me a call.
No hidden costs — my pricing is always discussed and agreed upfront. You’ll never receive a bill that’s higher than what we discussed on the phone.
What is encapsulation carpet cleaning?
Encapsulation carpet cleaning is a modern, low-moisture cleaning method that uses a specialised crystallising solution to surround and encapsulate dirt and soiling at the fibre level. Once dry, the crystallised residue is vacuumed away, leaving your carpet genuinely clean without the excessive moisture and long drying times associated with traditional steam cleaning.
How is encapsulation different from steam cleaning?
Traditional steam cleaning or hot water extraction uses large volumes of hot water and cleaning solution pushed deep into the carpet, which can result in long drying times of up to 24 hours and carries a risk of mould or mildew if the carpet doesn’t dry properly. Encapsulation uses significantly less moisture, dries much faster, is gentler on carpet fibres and delivers equal or better results for most carpet types. For heavily soiled carpets with deep traffic lane staining, hot water extraction may sometimes be more appropriate — and I’ll always advise you honestly on which method suits your specific situation.
How long does carpet cleaning take?
For an average sized room, the cleaning process typically takes between 20 and 40 minutes. Larger areas, heavily soiled carpets or rooms requiring significant stain pre-treatment may take longer. I’ll always give you a realistic time estimate when we speak before the job.
How long until my carpets are dry and ready to walk on?
One of the biggest advantages of encapsulation carpet cleaning is the quick drying time. Most carpets are dry and ready to walk on within one to two hours of cleaning. Good ventilation speeds up the process — opening windows or running a fan after I leave makes a noticeable difference.
Can you remove pet stains and odours from carpet?
Yes — pet stains and odours are among the most common things I’m called in to treat, and my success rate is very high. Fresh stains respond best to professional treatment, but even older pet stains can usually be significantly improved. I’ll always give you an honest assessment of what’s achievable before I start rather than overpromising.
Can you clean all carpet types?
I can clean most common residential carpet types including synthetic, nylon, polyester and polypropylene carpets. For more delicate or natural fibre carpets such as wool, I’ll assess the carpet first and advise on the most appropriate treatment to deliver the best result without risk of damage.
Do you combine carpet cleaning with other services?
Absolutely — and I’d encourage it. Combining a carpet clean with a mattress clean or furniture upholstery clean in the same visit is a great way to refresh your entire home in one go and saves you the cost and inconvenience of multiple bookings. Give me a call and we can work out the best arrangement for your situation.
What areas of Melbourne do you service for carpet cleaning?
I service all Melbourne suburbs for carpet cleaning, from the outer northern growth corridors through to the inner city, eastern suburbs, bayside and the west. If you’re unsure whether I cover your area, give me a call — chances are I can get to you, particularly if your job can be scheduled when I’m already working in your general area.
