Why Choose Me – Steve Stoward – Owner/Operator
In today’s market, where numerous options exist for mattress and upholstery cleaning, establishing trust is paramount. This raises the question: Why choose me? With over 18 years of experience in the industry, I have devoted my career to providing top-quality cleaning services in Melbourne. This has allowed me to develop a solid reputation among my many clients, a reputation for being the best mattress cleaner in Melbourne.
My technical skills and knowledge shows in each and every job I complete. This is emphasised by the significance of my transparency, integrity, and consistent quality of service.
18+ years of hands-on experience in Melbourne.
450+ verified 5-star customer reviews.
Eco-friendly, chemical-free steam extraction techniques.
Personalised service directly from the owner, Steve Stoward.
When I began Mattress Cleaning Melbourne I recognised the growing demand for a professional mattress, upholstery and carpet cleaning in the area in which I grew up. I invested time into understanding the best cleaning techniques, equipment, and products to ensure that my clients receive a thorough service that considers their needs. Over the years, my commitment to excellence has led to repeated business and honest recommendations from satisfied customers, further solidifying my standing in the community.
In an industry that sometimes lacks consistency, my focus has remained on building long-lasting relationships with clients. Each interaction, whether a first-time customer or a returning client, has been guided by a foundational belief in delivering reliable, safe, and effective cleaning solutions. I pride myself on being accessible to my clients, addressing their concerns, and adapting my services to meet their unique needs.
By cultivating trust through years of dedicated service, I have established a growing base of loyal customers who recognise my commitment to quality. Their testimonials reflect not only satisfaction with the cleaning process but also highlight the reliability that I have strived to achieve throughout my career. Being seen as a trustworthy partner in maintaining a clean and healthy home is what drives me daily in my business.
When potential clients seek mattress and upholstery cleaning services, the decision-making process often hinges on trust and demonstrated quality. This is where the power of social proof comes into play, significantly influencing consumer choices. With a remarkable amount of reviews across various platforms, my commitment to quality becomes evident. These exceptional ratings are not merely numerical. They represent the satisfaction and appreciation of clients who have experienced my services first-hand.
Each review is a testament to the unwavering dedication I provide in every cleaning job. Clients often highlight various aspects of my services, including professionalism, thoroughness, and reliable customer service. It is this focus on quality that has allowed me to establish long-term relationships with my clientele. Many customers return regularly, and their testimonials reflect a trust built on consistent, quality results in mattress and upholstery cleaning.
In this era, clients are confronted with numerous options. The presence of such a significant number of five-star reviews distinguishes my cleaning services from the competition. It is these reviews that guide a potential customer to make an informed decision. This assures people that choosing my services means partnering with a professional whose primary goal is delivering outstanding results. This unwavering commitment to quality guarantees reliability and excellence, allowing clients to feel confident in their choice.
All reviews![]()
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Trustindex
Word of mouthExcellent5.0459 reviews
5.0Excellent459 reviewsPosted on Google![]()
Olivia Turner12 October 2026
Couldn’t recommend Steve more! Efficient, friendly & does a wonderful job. Always so prompt on enquiries too. We’ve used him 3 times now and it won’t be the last!Posted on Google![]()
Gabby Jade8 October 2026
Steve is always ready to help, same day service every time I’ve called him!Posted on Google![]()
Madeleine Salzmann6 October 2026
This is the second time we have had Steve clean our mattresses and both experiences have been great. I love that what he uses is safe for our little ones and our mattresses look brand new again. Thank you Steve!Posted on Google![]()
Adi Ben Yosef29 September 2026
Professional, well organised, arrives on time, kindPosted on Google![]()
Simon Brooks28 September 2026
We had Steve clean come over to clean our mattress & he did an amazing job. Removing stains I thought could never be removed. Whilst he was hear I asked him if he could also clean our couch & rug. Steve was most accommodating & completed both whilst he was here. Thanks Steve for your great work & making our couch feel new again. I would highly recommend Steve for his professional manner, great communication & great outcome. Thanks Steve we will be calling you again.Posted on Google![]()
Cathy Brooks26 September 2026
Steve did a great job on our mattress turned up on time and was easy to communicate with. Thanks Steve, we'll be calling you again!Posted on Google![]()
Carolyn23 September 2026
Steve is an absolute miracle worker ! Heavily stained mattress, he managed to have looking like new. Incredibly knowledgeable, he explains everything, highly professional, great rate, and fantastic job done. Would highly recommend him, he deserves all of the high praise he gets. I feel so lucky I found him, Magnificent job! …and a lovely man too !Posted on Google![]()
Sila Sua21 September 2026
100% recommend!!, the most kindest and down to earth man. Mattress had a very very deep smoke damage smell to it and I was struggling to take the smell out We had a different company try to take it out which I regret so much as they did not do a good job at all, we live near kalkallo and was trying to find any companies near me I then came across steve's company and lets just say Im not using anybody else when it comes to taking any smell or stains in my home. He and his lovely helper was able to take the smell off and did it with 100% care, thank you thank you thank you Steve I appreciate it!!!! For any removing if smells and stains 100% go with these guys they will not dissapoint at all ! Again thank you Steve 😁Posted on Google![]()
Raleigh Naidoo18 September 2026
X5 stars for Steve. Professional, courteous, and very skilled at what he does. He transformed our mattress and made the whole experience effortless. Don't hesitate to hire him!Posted on Google![]()
Nadine Dean15 September 2026
Great jobPosted on Word of mouth![]()
Mary Jane E.13 January 2025
Excellent service and very professional Excellent communication and service. Steve was very professional and a delight to deal with. We are so pleased with the care and effort he took to ensure our mattress was restored to it's best condition. We will definitely be using his services in the future. Approximate cost: $150Posted on Word of mouth![]()
suei766 September 2023
I would definitely recommend Steve efficient and friendly. Great positive outcome. Thanks again SuePosted on Trustindex![]()
Andrew30 August 2023
Great job cleaning a mattress and carpet. Punctual perfectly on time, and a pleasure to deal with!Posted on Trustindex![]()
Dee21 August 2023
Best mattress cleaning service in town! Steve was a lovely man whom came to clean our super king mattress. He is a lovely man with great customer service skills, brilliant response time and work etiquette. He left our mattress which has very old stains not new, sparkling clean! Can not recommend his services enough!! Thank you Steve. We will have you again. We appreciate your time.Posted on Word of mouth![]()
joanney2616 March 2023
Steve is a fabulous and reliable guy who is passionate about his work.I have used this business for over 8 years.Posted on Word of mouth![]()
ellen-l5 January 2023
Arrived on time following fantastic communication. Steve was a thorough professional who obviously takes great pride in his work. I'll definitely use his services again. Highly recommended.Posted on Word of mouth![]()
joek1825 February 2022
Steve did a great job on our mattress and was efficient and professional. We also found him very personable, even our dog took to him quickly. Highly recommend and will call him again when needed.Posted on Facebook![]()
Sonia Mauceri22 September 2021recommends
Steve was professional and amazing, he thoroughly cleaned our mattress. Will be using him in the future. Thank youPosted on Word of mouth![]()
grantt62826 June 2021
I recommend Steve, great job, friendly, efficient. An empty Multi level building with carpeted areas on the three levels and the stairs. Arrived on time, great communications via txt and phone. Approximate cost: $250Posted on Word of mouth![]()
maddyl3178 June 2021
Steve was super lovely to deal with. He did an amazing job of cleaning our carpets and was able to get out tough stains on them. He also helped collect and return our house keys to our estate agent, so he really went the extra mile. I highly recommend him and would absolutely use him again.Posted on Word of mouth![]()
karenm62415 October 2020
Excellent & reliable service, Steve is a pleasure to deal with. Steve does all my property management carpet & mattress cleaning.Posted on Word of mouth![]()
elainej90515 July 2020
I found you to be a very nice young man good job very efficient good communication Approximate cost: $100Posted on Word of mouth![]()
jennyr85526 May 2020
Quick, and very easy service and Steve was very pleasant to deal with.Posted on Facebook![]()
Patricia Kim25 January 2020recommends
Steve, thank you so much for coming all the way out to the South Eastern suburbs to do an amazing job of my two mattress and couch (that had some pretty stubborn oil stains from our Bernese Mountain Dog). All the furniture has come up near on brand new. Highly impressed with the results without using aggressive chemical to achieve the results. Will no doubt be calling upon your services in the years to come 😁😁😁 Thank you again Steve, Bethany 👍🏼Posted on Facebook![]()
Wally Chiang16 January 2020recommends
Had a great experience with Steve from Mattress Cleaning Melbourne. Reasonable rate, turned up on time, attention to detail with cleaning and finished within 2 hours (4 carpeted rooms, stairs and 3 mattresses). Big thumbs up. Now my carpets/bed is vomit, pee, poo, blood, unknown bodily fluid free 😅Posted on Facebook![]()
Ashlee Cameron14 January 2020recommends
Best job!! Always has good results
When it comes to maintaining a clean and healthy home, my extensive range of cleaning services is designed to meet your specific needs. I specialise in three key areas: mattress cleaning, carpet cleaning, and furniture cleaning, each tailored to enhance the longevity and aesthetics of your belongings while promoting a healthier living environment.
My mattress cleaning service is paramount in ensuring a restful sleep experience. Over time, mattresses can accumulate dust mites, allergens, and bacteria, which can significantly impact your sleep quality and overall health. I utilise advanced steam cleaning techniques that eliminate these harmful substances without using harsh chemicals. This not only prolongs the life of your mattress but also creates a hygienic sleeping surface.
Carpet cleaning is equally essential in maintaining a fresh and clean home. Carpets can trap dirt, stains, and allergens, which can affect indoor air quality. My professional carpet cleaning service employs deep cleaning methods that thoroughly remove embedded dirt and stains while revitalising colours and textures. This process helps in extending the lifespan of your carpets, enhancing the aesthetic appeal of your rooms, and promoting a healthier air quality for you and your family.
Additionally, my furniture cleaning service ensures your upholstery remains in pristine condition. Sofas, chairs, and other fabric-covered items can accumulate dust, spills, and odours. My specialised cleaning methods target these issues effectively, restoring your furniture’s appearance and texture. By choosing my furniture cleaning service, you safeguard your investment and maintain a welcoming home environment. Each of my cleaning services is carried out with expertise and care, reflecting my commitment to excellence and customer satisfaction.
When it comes to mattress and upholstery cleaning, opting for a small business rather than a large corporation brings several advantages that are worth considering. One of the most notable benefits is the level of personalised service that small businesses can provide. Unlike larger franchises, small cleaning enterprises often pride themselves on developing close relationships with their customers. This relationship allows service providers to tailor their cleaning methods and solutions specifically to individual needs, ensuring a more satisfactory experience for clients.
Flexibility is another significant advantage of working with a small business. Smaller operations are typically more agile and can adapt to client schedules and specific requests more easily than larger corporations that operate under strict protocols and guidelines. Whether you require same-day service or have unique cleaning requirements, small businesses can often accommodate such requests better, ensuring that you receive the most convenient service available.
Moreover, small cleaning companies are generally more integrated into their local communities. This community connection allows them to be more responsive to local needs and preferences. They tend to have a keen understanding of the specific concerns and cleaning challenges that residents face in their area. This local knowledge can result in more effective and relevant cleaning solutions. Supporting a small business also bolsters the local economy, as these enterprises often reinvest in their communities, further strengthening community ties.
In an age where consumers are increasingly seeking authentic and personal interactions with service providers, choosing a small business for your mattress and upholstery cleaning needs can lead to a more satisfying and tailored experience. The combination of personalised service, flexibility, and community engagement makes small businesses a compelling choice for those looking for quality cleaning solutions.
My mattress and upholstery cleaning services are proudly available across a wide range of suburbs within Melbourne, showcasing my commitment to accessibility and convenience for my clients. Understanding that a clean and well-maintained home contributes to overall wellbeing, I aim to reach as many residences as possible. With an extensive service area, residents can easily obtain professional cleaning solutions without having to travel far or incur additional transportation costs.
Some of the prominent suburbs I serve include:
South Yarra
Richmond
Fitzroy
St Kilda
Docklands
Footscray
Melbourne CBD
Hawthorn
Glen Waverley
Carnegie
This list represents only a sampling of my extensive service area. I am continuously expanding my reach to include various other suburbs, ensuring that more residents can experience top-tier mattress and upholstery cleaning services. By being local to these areas, I not only save you time and effort but also foster a sense of community by supporting neighbourhood cleanliness and hygiene. Utilising advanced cleaning techniques and eco-friendly products, I’m dedicated to providing exceptional services tailored to meet the specific needs of each suburb I serve. My focus is delivering results that rejuvenate your mattress and upholstery, all while ensuring minimal disruption to your daily routine. In this manner I bring professional cleaning directly to your doorstep, making it easier than ever to maintain a healthy living environment.
This meticulous and detailed operation ensures your sleeping surface remains hygienic and comfortable. It involves several steps aimed at addressing the various contaminants that can accumulate in your mattress over time, including dust mites, allergens, and stains. Initially, the process begins with a comprehensive inspection of the mattress. This assessment allows the cleaning professional to identify areas that require special attention, such as stains or any signs of wear. Following this examination, the first step of the cleaning procedure involves vacuuming the entire surface of the mattress. High-powered vacuums equipped with specialised attachments are used to remove dust, dirt, and debris that may have settled into the fabric. This initial vacuuming is crucial for preparing the mattress for deeper cleaning.
Once the mattress is thoroughly vacuumed, the next step involves treating any stains that have been identified during the inspection phase. Safe and effective stain removal products are applied, and the techniques used can vary depending on the type of stain present. Utilising industry-standard products not only ensures the integrity of the mattress but also protects your health by avoiding harsh chemicals.
After treating the stains, the mattress will undergo deep cleaning utilising steam cleaning methods. This technique harnesses the power of high-temperature steam to penetrate the fabric and kill bacteria, dust mites, and other allergens. The steam cleaning equipment is designed to extract moisture efficiently, ensuring that the mattress is not left damp, which could lead to mould growth.
Clients can expect their purified mattress to be fresh, clean, and ready for use, promoting a healthier sleeping environment. With a focus on using advanced techniques and eco-friendly products, the mattress cleaning process stands out as a fundamental service for maintaining a clean home.
When choosing a service provider for mattress and upholstery cleaning feedback from satisfied customers can be incredibly influential. Many clients have had positive experiences that not only showcase the efficacy of my cleaning services but also highlight the professionalism and dedication that I bring to each job.
One client, Sarah T., expressed her delight after experiencing our mattress cleaning service. She stated, “I was amazed at how fresh my mattress felt after the cleaning. Steve was punctual, and took the time to explain the process before starting. I highly recommend his services to anyone looking for a thorough cleaning.” Her testimony underscores the importance of a refreshing sleep environment, made possible through our comprehensive cleaning process.
Another satisfied customer, James M., shared his thoughts on our upholstery cleaning service. “My sofa looked brand new after the cleaning. I had almost given up on it due to stubborn stains, but Steve made it look pristine again. Thank you for your attention to detail!” This statement illustrates our commitment to thoroughness, ensuring that furniture not only looks better but also extends its lifespan through proper care.
Linda R. also acknowledged the impact of our services on her home environment: “With allergies in the family, I needed to ensure a clean and safe living space. The mattress and upholstery cleaning exceeded my expectations. The improvement in air quality and cleanliness has been remarkable.” Her feedback highlights how professional cleaning can contribute to a healthier home, a factor that should not be overlooked.
Why choose me? In the competitive realm of mattress and upholstery cleaning, we understand the importance of providing value to our esteemed clients. Hence, we frequently introduce various special promotions and offers to enhance accessibility and affordability. This commitment not only acknowledges the preferences of our clients but also encourages them to engage more with our services.
One of the most attractive offers currently available is our seasonal promotion. During specific times of the year, such as spring and fall, we reduce prices on our comprehensive cleaning packages. These seasonal discounts make it the perfect opportunity for homeowners to refresh their living spaces. My mattress cleaning service not only improves your comfort but also assists in eliminating allergens. This promotes a healthier sleeping environment.
I provide package deals wherein clients can combine multiple services at a discounted rate. If you book a mattress cleaning appointment alongside an upholstery cleaning service, you can enjoy a significant price reduction. This bundled offering is designed to encourage thorough cleaning of your home while saving you money at the same time.
The urgency of these promotions should not be overlooked. Many of our offers are time-sensitive, meaning they are available for a limited period only. Clients are encouraged to take action swiftly to benefit from the lower rates. By leveraging these special promotions and offers, you not only receive exceptional cleaning service but also enjoy considerable savings. I’m committed to providing services that are not only high quality but also economically accessible.
Consider your options for your mattress and upholstery cleaning. It is essential to find a service that caters specifically to your requirements. My commitment to excellent service extends beyond the initial conversation. We prioritise customer satisfaction and aim to provide transparent and thorough communication. Whether you have questions about my cleaning processes. Wish to understand the products I use or need specific advice, I’m here to assist. Your inquiries are important, and we look forward to addressing them in detail.
You can easily contact my through our website. I’ve made it simple to request additional information or book an appointment. We also provide a user-friendly contact form, allowing you to outline your requirements quickly. Steve is available to respond promptly to your queries and will guide you through the process.
Furthermore, if you prefer speaking directly, feel free to call us at the provided phone number. Our friendly staff is prepared to take your call and discuss what cleaning services would best meet your needs. Remember, starting this cleaning journey is just a message or call away. We invite you to become part of our community of satisfied clients. Experience the remarkable difference our cleaning services can make in your home. Don’t hesitate to get in touch today