Carpet Cleaning Melbourne provides a top-notch professional carpet cleaning service that will enhance your living space. My advanced equipment and eco-friendly solutions address the most stubborn of stains, dirt, and allergens. I focus on maintaining a clean environment, rejuvenating your carpets, and extending their lifespan. Expect improved air quality and refreshed textures, your carpets look like new again. With a commitment to customer satisfaction, make me a trusted partner for your home or business cleaning needs.
Rather than listing rates that may not apply to your specific situation, I prefer to have a quick conversation before quoting. Carpet cleaning pricing depends on a number of variables — the size of the area, the condition of the carpet, the fabric type, your location and whether you’re combining it with a mattress or furniture clean on the same visit. I have a standard call-out charge that covers smaller jobs within my core Melbourne service area, and for larger jobs I’ll always give you an accurate, no-obligation estimate over the phone before committing to anything. No hidden costs, no surprises — just an honest price for an honest job.
My name is Steve Stoward and for 18 years I’ve been providing professional cleaning services to Melbourne families — and while mattress cleaning remains my specialty, my encapsulation carpet cleaning service has been quietly delivering outstanding results for clients right across the city for just as long.
Unlike the heavy, wet process of traditional steam cleaning, my encapsulation method is faster, more effective for most carpet types, and leaves your carpets dry and ready to walk on in a fraction of the time. With over 400 five-star reviews from happy clients across Melbourne and 18 years of hands-on experience, I bring the same meticulous attention to detail and genuine care to every carpet cleaning job I take on — regardless of the size of the space or the condition of the carpet.
All reviews![]()
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Trustindex
Word of mouthExcellent4.9446 reviews
4.9Excellent446 reviewsPosted on Google![]()
Adam Toffolon2 September 2026
Flawless Experience!Posted on Google![]()
Krisen Shah12 August 2026
Phenomenal service!! Could not be happier with such an amazing, and efficient cleaning service!! I had two mattresses that needed an extremely deep and good clean. Steve came to the rescue with the best sanitisation and clean!! The before and after is insane!! Stoked with the outcome!! Its as good as new!! HIGHLY RECOMMEND!!!Posted on Google![]()
sophie angus11 August 2026
Steve was great, he squeezed me i on short notice and the mattress came up great.Posted on Google![]()
Cathy G6 August 2026
Steve cleaned our mattress. Fantastic job. Highly recommend. Will definitely be booking him again for future cleaning. Thanks again StevePosted on Google![]()
Austin Bird30 July 2026
I couldn't be happier with the service from Steve at Mattress Cleaning Melbourne. My mattress went from being in pretty rough condition to looking almost brand new. First call to perfect mattress within 4 hours. The results were honestly better than I expected. Steve was professional, friendly, and clearly takes pride in his work. On top of that, his pricing was very competitive compared to other quotes I received. If you're looking for someone who delivers fantastic results at a great price, I highly recommend Steve and Mattress Cleaning Melbourne.Posted on Google![]()
Sasha Maria29 July 2026
Great work on cleaning my mattress from the moving house incident. Steve was nice and patient when explaining the process to me. Thank you.Posted on Google![]()
Jennie Kim26 July 2026
Steve was so lovely and efficient. He made my mattress look so white and new after a few big pee stains from my nephew! Would 100% recommend the service :)Posted on Google![]()
Teagan Woodward14 July 2026
I recently had my mattress cleaned by Steve and he did an amazing job! My mattress had multiple old stains on it and he was able to get every single one out. It looks brand new, would highly recommend!Posted on Google![]()
Merima Kadic25 June 2026
Steve was phenomenal to deal with. On time and very responsive - he did a great job on my mattress and couch. I will definitely use Steve in the future. Highly recommend to anyone that is looking for a mattress or furniture clean in the Aintree 3336 or Caroline Springs 3023 area! Thank you 🙏Posted on Google![]()
Liya Xu15 June 2026
Steve is a delight! He is personable, knowledgeable and efficient. He removed the stains in under half an hour and will also provide aftercare instructions for best results. Thank you, can highly recommend him for any deep cleaning solutions !!Posted on Word of mouth![]()
Mary Jane E.13 January 2025
Excellent service and very professional Excellent communication and service. Steve was very professional and a delight to deal with. We are so pleased with the care and effort he took to ensure our mattress was restored to it's best condition. We will definitely be using his services in the future. Approximate cost: $150Posted on Word of mouth![]()
suei766 September 2023
I would definitely recommend Steve efficient and friendly. Great positive outcome. Thanks again SuePosted on Trustindex![]()
Andrew30 August 2023
Great job cleaning a mattress and carpet. Punctual perfectly on time, and a pleasure to deal with!Posted on Trustindex![]()
Dee21 August 2023
Best mattress cleaning service in town! Steve was a lovely man whom came to clean our super king mattress. He is a lovely man with great customer service skills, brilliant response time and work etiquette. He left our mattress which has very old stains not new, sparkling clean! Can not recommend his services enough!! Thank you Steve. We will have you again. We appreciate your time.Posted on Word of mouth![]()
joanney2616 March 2023
Steve is a fabulous and reliable guy who is passionate about his work.I have used this business for over 8 years.Posted on Word of mouth![]()
ellen-l5 January 2023
Arrived on time following fantastic communication. Steve was a thorough professional who obviously takes great pride in his work. I'll definitely use his services again. Highly recommended.Posted on Word of mouth![]()
joek1825 February 2022
Steve did a great job on our mattress and was efficient and professional. We also found him very personable, even our dog took to him quickly. Highly recommend and will call him again when needed.Posted on Facebook![]()
Sonia Mauceri22 September 2021recommends
Steve was professional and amazing, he thoroughly cleaned our mattress. Will be using him in the future. Thank youPosted on Word of mouth![]()
grantt62826 June 2021
I recommend Steve, great job, friendly, efficient. An empty Multi level building with carpeted areas on the three levels and the stairs. Arrived on time, great communications via txt and phone. Approximate cost: $250Posted on Word of mouth![]()
maddyl3178 June 2021
Steve was super lovely to deal with. He did an amazing job of cleaning our carpets and was able to get out tough stains on them. He also helped collect and return our house keys to our estate agent, so he really went the extra mile. I highly recommend him and would absolutely use him again.Posted on Word of mouth![]()
karenm62415 October 2020
Excellent & reliable service, Steve is a pleasure to deal with. Steve does all my property management carpet & mattress cleaning.Posted on Word of mouth![]()
elainej90515 July 2020
I found you to be a very nice young man good job very efficient good communication Approximate cost: $100Posted on Word of mouth![]()
jennyr85526 May 2020
Quick, and very easy service and Steve was very pleasant to deal with.Posted on Facebook![]()
Patricia Kim25 January 2020recommends
Steve, thank you so much for coming all the way out to the South Eastern suburbs to do an amazing job of my two mattress and couch (that had some pretty stubborn oil stains from our Bernese Mountain Dog). All the furniture has come up near on brand new. Highly impressed with the results without using aggressive chemical to achieve the results. Will no doubt be calling upon your services in the years to come 😁😁😁 Thank you again Steve, Bethany 👍🏼Posted on Facebook![]()
Wally Chiang16 January 2020recommends
Had a great experience with Steve from Mattress Cleaning Melbourne. Reasonable rate, turned up on time, attention to detail with cleaning and finished within 2 hours (4 carpeted rooms, stairs and 3 mattresses). Big thumbs up. Now my carpets/bed is vomit, pee, poo, blood, unknown bodily fluid free 😅Posted on Facebook![]()
Ashlee Cameron14 January 2020recommends
Best job!! Always has good results
Encapsulation carpet cleaning offers an unparalleled level of efficiency in removing tough stains and dirt particles. The specialised solution used in this process adheres to dirt, grime, and grease, encapsulating them into crystals. As these crystals dry, they can be easily vacuumed, leaving the carpet refreshed and looking significantly cleaner. The process extracts deep-rooted dirt, unlike traditional methods
.The Encapsulation method drys in half the time. I have total control over the moistureYou can bid farewell to prolonged drying times that are commonly experienced with other techniques. The unique formula applied in this method minimises the need for excessive water usage. This decreases the drying time to as little as one hour. Encapsulation carpet cleaning can significantly reduce maintenance costs, as less frequent professional cleanings are required
One of the notable advantages when using carpet cleaning Melbourne is the long-term protection that I provide. The encapsulating polymers applied during the cleaning process form a defensive shield over the carpet fibres. This protective barrier repels dirt, dust, and contaminants, making it easier to vacuum them away without them becoming deeply embedded. Regular encapsulation cleaning reinforces this protective barrier. This extends the lifespan
In today's environmentally conscious world, opting for eco-friendly cleaning methods is a crucial consideration. Encapsulation carpet cleaning aligns perfectly with this trend. As encapsulation requires minimal water usage and utilises cleaning agents that are biodegradable. This helps conserve water and reduces the overall carbon footprint associated with traditional methods. By incorporating encapsulation into your carpet maintenance routine.
There is a major difference between carpet steam cleaning and low moisture encapsulation carpet cleaning. The Encapsulation method drys in half the time. I have total control over the moisture content while cleaning your carpet. The brushes used during encapsulation cleaning help those worn out high traffic areas of your carpet stand up again.I thoroughly vacuum and pre spot those tough stains before starting my cleaning process.
This shampoo dries to a gel and then later crystallises acting as a scotch guard. I can offer a low moisture alternative to using steam. My process will not only leave your carpet looking and smelling incredible. Your carpet will be dry and ready to walk on within a couple of hours..After completing the cleaning process, I conduct a thorough final inspection to ensure that all stains, dirt, and odors have been fully removed.
Encapsulation carpet cleaning is a modern, low-moisture cleaning method that works by applying a specialised crystallising solution to your carpet fibres. This solution surrounds and encapsulates dirt, soiling and staining at the fibre level, breaking down the bonds that hold grime in place and crystallising it into a dry residue that can be vacuumed away cleanly and completely.
The result is a carpet that is genuinely clean deep in the fibre — not just surface fresh — without the excessive moisture, long drying times and risk of mould or mildew that can come with traditional hot water extraction. For Melbourne households with busy schedules, young children or pets, the quick drying time alone makes encapsulation the smarter choice for most carpet cleaning situations.
One of the most common questions I get asked is how encapsulation compares to steam cleaning — and the honest answer is that for the vast majority of carpets in Melbourne homes, encapsulation delivers equal or better results in significantly less time. The process is gentler on carpet fibres, which means less wear and tear on your carpet over time, and the crystallised residue left behind by the cleaning solution actually continues working after I leave, helping to prevent rapid resoiling. That said, I’m always honest with my clients — for carpets with extremely heavy soiling or deeply embedded traffic lane staining, hot water extraction may be the more appropriate treatment, and I’ll always tell you upfront which method is best suited to your specific situation rather than applying the same approach to every job.
After 18 years of cleaning carpets and soft furnishings across Melbourne, here’s what you can expect when you book my carpet cleaning service:
Encapsulation cleaning as standard — a modern, low-moisture method that delivers a deep, thorough clean with minimal drying time and less wear on your carpet fibres than traditional steam cleaning.
Targeted stain pre-treatment — stubborn stains from food, wine, coffee, pet accidents and general foot traffic are pre-treated with professional-grade solutions matched to the specific type of stain and carpet fibre, giving me the best possible chance of full or significant removal.
Honest, upfront advice — if a stain is too old or too set to be fully removed, I’ll always tell you before I start. My reputation is built on honesty as much as results, and I’ll never overpromise just to get the job.
Combined service discounts — combining a carpet clean with a mattress clean or furniture clean in the same visit saves you time, money and the inconvenience of booking multiple appointments. It’s one of the most cost-effective ways to refresh your entire home in a single day.
City-wide coverage — I service all Melbourne suburbs, from the outer northern growth corridors to the inner city and everywhere in between. If you’re not sure whether I cover your area, just give me a call.
No hidden costs — my pricing is always discussed and agreed upfront. You’ll never receive a bill that’s higher than what we discussed on the phone.
What is encapsulation carpet cleaning?
Encapsulation carpet cleaning is a modern, low-moisture cleaning method that uses a specialised crystallising solution to surround and encapsulate dirt and soiling at the fibre level. Once dry, the crystallised residue is vacuumed away, leaving your carpet genuinely clean without the excessive moisture and long drying times associated with traditional steam cleaning.
How is encapsulation different from steam cleaning?
Traditional steam cleaning or hot water extraction uses large volumes of hot water and cleaning solution pushed deep into the carpet, which can result in long drying times of up to 24 hours and carries a risk of mould or mildew if the carpet doesn’t dry properly. Encapsulation uses significantly less moisture, dries much faster, is gentler on carpet fibres and delivers equal or better results for most carpet types. For heavily soiled carpets with deep traffic lane staining, hot water extraction may sometimes be more appropriate — and I’ll always advise you honestly on which method suits your specific situation.
How long does carpet cleaning take?
For an average sized room, the cleaning process typically takes between 20 and 40 minutes. Larger areas, heavily soiled carpets or rooms requiring significant stain pre-treatment may take longer. I’ll always give you a realistic time estimate when we speak before the job.
How long until my carpets are dry and ready to walk on?
One of the biggest advantages of encapsulation carpet cleaning is the quick drying time. Most carpets are dry and ready to walk on within one to two hours of cleaning. Good ventilation speeds up the process — opening windows or running a fan after I leave makes a noticeable difference.
Can you remove pet stains and odours from carpet?
Yes — pet stains and odours are among the most common things I’m called in to treat, and my success rate is very high. Fresh stains respond best to professional treatment, but even older pet stains can usually be significantly improved. I’ll always give you an honest assessment of what’s achievable before I start rather than overpromising.
Can you clean all carpet types?
I can clean most common residential carpet types including synthetic, nylon, polyester and polypropylene carpets. For more delicate or natural fibre carpets such as wool, I’ll assess the carpet first and advise on the most appropriate treatment to deliver the best result without risk of damage.
Do you combine carpet cleaning with other services?
Absolutely — and I’d encourage it. Combining a carpet clean with a mattress clean or furniture upholstery clean in the same visit is a great way to refresh your entire home in one go and saves you the cost and inconvenience of multiple bookings. Give me a call and we can work out the best arrangement for your situation.
What areas of Melbourne do you service for carpet cleaning?
I service all Melbourne suburbs for carpet cleaning, from the outer northern growth corridors through to the inner city, eastern suburbs, bayside and the west. If you’re unsure whether I cover your area, give me a call — chances are I can get to you, particularly if your job can be scheduled when I’m already working in your general area.